Please read these terms and conditions carefully before using our nonprofit management platform.
By accessing and using Benevolate's nonprofit management platform ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms of Service ("Terms") govern your use of our website and services operated by Benevolate ("us," "we," or "our").
Benevolate provides a comprehensive nonprofit management platform that includes:
We reserve the right to modify, suspend, or discontinue any part of our service at any time without notice.
To use our services, you must create an account by providing accurate and complete information. You are responsible for:
You agree to use our service only for lawful purposes and in accordance with these Terms. You agree not to:
Our service operates on a transaction-based fee model:
We use third-party payment processors to handle transactions securely. By using our payment features, you agree to the terms of service of our payment processors.
Transaction fees are generally non-refundable. Refund requests will be considered on a case-by-case basis and may be subject to processing fees.
The service and its original content, features, and functionality are owned by Benevolate and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You retain ownership of all content you upload to our platform. By using our service, you grant us a non-exclusive, royalty-free license to use, modify, and display your content solely for the purpose of providing our services.
Our service may contain links to third-party websites or services. We are not responsible for the content or practices of these third parties.
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
We implement appropriate security measures to protect your data, but no system is 100% secure. You acknowledge that you use our service at your own risk.
While we strive to maintain high service availability, we do not guarantee that our service will be uninterrupted or error-free. We may experience downtime for maintenance, updates, or technical issues.
We will provide reasonable notice of scheduled maintenance that may affect service availability.
We shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, or government actions.
To the maximum extent permitted by law, Benevolate shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of our service.
Our total liability to you for any claims arising out of or relating to these Terms or the service shall not exceed the amount you paid us in the 12 months preceding the claim.
You agree to defend, indemnify, and hold harmless Benevolate and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:
You may terminate your account at any time by contacting us or using the account deletion feature in your settings.
We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including if you breach these Terms.
Upon termination, your right to use the service will cease immediately. We may delete your account and data, though we will provide reasonable notice and opportunity to export your data.
These Terms shall be interpreted and governed by the laws of the State of Texas, United States, without regard to conflict of law provisions.
Any disputes arising out of or relating to these Terms or the service shall be resolved in the courts of Collin County, Texas.
We reserve the right to modify these Terms at any time. We will notify users of any material changes by:
Your continued use of the service after such modifications constitutes acceptance of the updated Terms.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
If you have any questions about these Terms of Service, please contact us:
Last Updated: January 1, 2025